Effective and last updated: June 21, 2026
Key2Alkaline ("Key2Alkaline," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at key2alkaline.life (the "Site") or place an order with us (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy.
Contents
When you place an order or otherwise interact with our Services, we may collect the following categories of information:
Contact and Order Information — your name, email address, phone number, and delivery address, collected to process and fulfill your order.
Payment Information — we do not collect or store full payment card details. All payment transactions are processed securely by Stripe, a PCI-compliant third-party payment processor, in accordance with Stripe's own privacy and security practices.
Usage Information — limited technical information such as browser type and general usage patterns on the Site, collected automatically to help us maintain and improve our Services.
We use the information we collect to:
— Process, fulfill, and deliver your order;
— Communicate with you regarding order status, confirmations, and delivery updates;
— Respond to inquiries and provide customer support;
— Maintain, improve, and secure our Services.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
By placing an order, you consent to receive order-related communications via email or text message, including confirmations and delivery updates. You may opt out of non-essential communications at any time by contacting us using the information in Section 11.
We implement reasonable administrative and technical safeguards designed to protect the personal information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including any applicable legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing of your information. To exercise any of these rights, please contact us using the information in Section 11.
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be reflected on this page with an updated "last updated" date. We encourage you to review this Policy periodically.
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at key2alkaline@outlook.com or via Instagram @key2alkaline.